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Retailer Resource Center

Your one-stop hub for all things SuperBOX. From sales materials to training and warranty support, we’ve built this section exclusively for our retail and distribution partners.

Sales Tools & Media

Access professional product photos, spec sheets, and marketing banners for your website or in-store displays.

Download Assets

Product Training

Quick-start guides, demo videos, and feature breakdowns designed to train staff in under 15 minutes.

View Training

Warranty & RMA

Streamlined support and warranty processing. Submit claims directly with our U.S. support team.

Start RMA

MAP Policy & Brand Standards

We protect your margins through strict Minimum Advertised Pricing enforcement and authorized dealer programs. This keeps pricing consistent, channels clean, and the brand’s integrity intact.

View MAP Policy

Seasonal Promotions & Co-Op

Our retail partners get early notice of national promos, ad campaigns, and point-of-sale opportunities. Eligible dealers can join our co-op advertising program for shared marketing funds and placement support.

View Promo Calendar

Retailer Quick FAQs

  • Q: How fast do you ship orders?
    A: Most wholesale orders leave our NY metro warehouse within 24–48 hours.
  • Q: Do you drop-ship for online stores?
    A: Yes. We can discreetly ship direct to your customer with neutral packaging.
  • Q: How do I train new sales associates?
    A: We provide short videos, quick demo scripts, and printable talking points.
  • Q: Is there a reseller portal?
    A: Yes—our digital ordering platform launches soon with live stock visibility and pricing tiers.

Need Help or Custom Materials?

Our U.S.-based Retail Partner Support Team can help you with banners, demo kits, or onboarding new store locations.

Contact Retail Support
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